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NL2519 V
NL2519 V
$8,388.00
$7,129.80

Frequently Asked Questions

Frequently Asked Questions

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  1. Sometimes the water splashed on the rocks seeps through the heater. Is there something I should do about that?
  2. After we heat up the sauna the benches get really hot, is there a way to cool them down?
  3. Is there any recommended steps we should do to keep our sauna clean?
  4. We have noticed some cracking on our wooden sauna ladle. Is there any way to prevent this?
  5. What is the correct sauna temperature?
  6. How long should a sauna session last?
  7. How to provide correct air circulation?
  8. Why is an electrical sauna heater better than a gas heater?
  9. What is the correct sauna bathing procedure?
  10. Why don't we supply infrared heaters?
  11. Are there any health hazards in sauna bathing?
  12. Is it normal that when turned on, our heater switches from on to off by itself?
  13. How long does it take to assemble the sauna?
  14. How long does it take to heat up the sauna?
  15. What is the difference between a dry heat sauna and a steam sauna?
  16. Is it safe to wear a swimming suit in the Sauna?
  17. I have noticed that only one heating coil in our heater is lighting up, and it (Sauna) takes forever to heat up. Is this normal?
  18. Do the pre-fab sauna's include a floor?

  1. Sometimes the water splashed on the rocks seeps through the heater. Is there something I should do about that?
    Well there may be several things things that you can do. The first thing is that your heater may not be hot enough, this is easily corrected by either letting your sauna heat up longer before entering or by increasing the thermostat setting. The second thing that you can do is that if you are throwing too much water on the rocks, the heater may not be able to evaporate all the water fast enough. Only throw more water once all the water from the previous throwing has evaporated from the surface of the stones. Using a steam softener such as the one found in our on-line shop, will help especially with smaller heaters. Just in case, I would recommend placing a water basin under the heater. The basin should be at least three inches under the heater and should be large enough to capture all the water that may seep through.

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  2. After we heat up the sauna the benches get really hot, is there a way to cool them down?
    A Finnish tradition is to place a towel, recommended 100% linen, on the benches. Synthetic towels are not recommended. A towel will keep the benches comfortable to sit on and protect the benches from the salt and impurities brought on by sweat. After the Sauna session you should remove the towels and wash them for your next sauna session. Using towels on the Sauna benches will keep the Sauna hygienic and clean. Differences in temperature properties of wood will determine the bench temperature. Aspen is cooler than Cedar to sit on.

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  3. Is there any recommended steps we should do to keep our sauna clean?
    A tile or vinyl floor is a must for easy cleaning. The sauna should be cleaned periodically depending on your usage. For instance if you bathe once or twice a week, clean the sauna at least once a month. Use a cloth and mild detergant to wipe the surfaces. Wood surfaces or the floor should not be cleaned with strong detergents because when the sauna is heated this may release unhealthy vapors. Never hose the sauna walls, water pressure will force moisture into the insulation. The sauna rocks do not require cleaning unless you notice an unpleasant odor, then follow normal cleaning procedures keeping in mind not to use strong detergents. In general, a sauna requires very little maintenance.

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  4. We have noticed some cracking on our wooden sauna ladle. Is there any way to prevent this?
    Once you have bathed in the sauna, remove the wooden ladle from the water bucket and let it dry. The ladle should not be exposed to water extensive periods of time because the wood may soak up water and this may cause the ladle to crack. A wooden ladle will require careful handling, it may crack if handled improperly. A wooden ladle will not last forever, extensive usage and aging will cause it to deteriorate. A ladle with a copper scoop will outlast a wooden ladle.

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  5. What is the correct sauna temperature?
    The correct sauna temperature is between 140?F- 190?F (60?C- 90?C). The temperature should be determined by how the sauna feels to you. A hotter sauna will cause a sharper steam sensation. The higher the humitity in the sauna, the lower the needed temperature. Both humidity and temperature effect how much energy your body uses to maintain a constant body temperature. Please consult your physician before entering a sauna, especially if you have a heart condition.

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  6. How long should a sauna session last?
    A sauna session should be enjoyed form half an hour to an hour. Your sauna stay should last no longer than 15 minutes at one sitting. You can have multiple sittings, and we recommend something to drink between the sittings when you are cooling off. Relax and take your time.

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  7. How to provide correct air circulation?
    It is important that there is enough fresh air in the sauna. You can have air vented out through the top vent or the bottom vent, as long as there is enough fresh replacement air. The used air should eventually vent to the outside of the house. If the air circulation of your house is not adequate, you may have to purchase a small bathroom fan to circulate the air through the sauna. If you have a window in the room where your sauna is installed, it is recommended to open it at least for a short while to vent out the moisture in the room. It is your responsibility to make sure there is enough ventilation to prevent moisture damage to your sauna and its surrounding space.

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  8. Why is an electrical sauna heater better than a gas heater?
    The gas heater uses a live flame which in turn needs oxygen to burn. If you have a live flame inside a closed room this will deplete the oxygen. Gas is odorless, and can cause a health risk if the equipment is not functioning correctly. The cost savings in using a gas heater is nonexistent. By using NJ electrical rates we calculated a 6.0kW electrical heater to cost about $1 in electricity costs per sauna heating! We recommend an electric heater.

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  9. What is the correct sauna bathing procedure?
    These steps are only what we use, you can freely adapt your own procedure but ours are as follows: * Shower and wash yourself
    * Enter the sauna and enjoy the soothing warmth. Carefully pour water on the rocks but watch out for the hot steam released while pouring. Repeat the pouring as many times as it feels good for you.
    * Exit the Sauna and let your self cool down, maybe enjoy a refreshing beverage (no alcohol is recommended).
    * Enter the Sauna again and pour more water on the rocks and let the heat relax you.
    * Exit the Sauna and enjoy a refreshing shower, remember to wash the sweat off.
    * Cool off and drink plenty of liquids (Don't forget to remove the bench towels and to turn off the Sauna)


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  10. Why don't we supply infrared heaters?
    Infrared heating has nothing to do with a sauna. A sauna without steam is not a sauna.The infrared heater does not heat up the sauna air, it only heats up the surfaces directly exposed to the infrared radiation. Steam heating does not dry and age your skin as infrared heating does. With an infrared heater you lose the magnificent pleasure of pouring water and releasing steam that circulates the Sauna in a refreshing wave.

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  11. Are there any health hazards in sauna bathing?
    Studies have not shown sauna bathing to create any health hazard, on the contrary, sauna bathing is linked to many health benefits. Sauna bathing temporarily increases your heart rate, but not your blood pressure. The sweating causes you to slightly dehydrate but this is quickly corrected by enjoying a non-alcoholic beverage. A person in normal health can safely enjoy sauna bathing. We recommend you consult your physician before beginning your Sauna experience just in case to make sure you do not have some underlying health problem that could be effected by sauna bathing. Keep yourself and your children away from the electric heater. Hot steam will burn any body parts placed directly over the heater. Never place anything over the heater. This will create a fire hazard.

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  12. Is it normal that when turned on, our heater switches from on to off by itself?
    Yes, the sauna heaters are designed to keep a steady temperature. When the heater detects a drop in temperature, it switches on to heat up the sauna. When the Sauna heater detects that it has reached the desired temperature, it switches off and then alternates between on and off to maintain that temperature.

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  13. How long does it take to assemble the sauna?
    The Prefabricated saunas are very simple to assemble. Before you begin the assembly you should prepare the space where you intend to assemble the sauna. If you plan on placing the Sauna on a surface other than tile, we recommend you have a linoleum covering the floor for the inevitable water spills and splashes. The linoleum should be placed on the floor after the sauna is assembled and before you attach the sauna benches. The linoleum should create a type of basin inside the Sauna to capture the water. If the assembly is done by one person, it should not take any longer than a weekend. If the assembly is done by two people it should not take any longer than a day. With easy to read instructions the assembly will be finished and you will be enjoying the warmth of the sauna before you know it. If you would like to use a carpenter, we warmly recommend you do so but you will need to hire a certified electrician for the heater connections.

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  14. How long does it take to heat up the sauna?
    To achieve a comfortable temperature with a medium size (4' x 6') Sauna, it takes about 30 - 45 minutes. For larger size saunas, the heating time may take 10-20 minutes longer. Close the air vents while your heating your sauna. A larger heater will heat a sauna quicker, but may actually create a stingy steam sensation. Please consider the sauna heater we recommend for your sauna size.

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  15. What is the difference between a dry heat sauna and a steam sauna?
    A dry heat sauna can be understood in many ways. We see the dry heat sauna as a Sauna with a heater but without the possibility to throw water on the heater rocks. This type of sauna is not the traditional Finnish Sauna and does not create the pleasure of the steam being produced when water is thrown on the rocks. The steam room considered as a Steam sauna is the other extreme end of Saunas, also considered as the Turkish type of steam room. This type of Sauna lacks the enjoyment of the high heat as the temperature is much lower than in the traditional Finnish type Sauna. The Saunas that Sauna Store offers are the true Finnish type Saunas with the possibility to create steam by throwing water on the rocks. With our Saunas you get the enjoyment of steam and dry heat as it suits you best.

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  16. Is it safe to wear a swimming suit in the Sauna?
    Generally speaking wearing a bathing suit in a Sauna is not standard practice because of several reasons. Firstly, when heating the sauna up to 170?F- 185?F (75?C- 85?C) the wooden benches become hot. Some type of fabrics are known to have melted when in contact with a hot dry bench. Second, wearing a bathing suit in a sauna is covering your skin which in return affects your sweating. The hot and moist air is only in contact with the parts of your body that are not covered by the bathing suit. There is also questions raised in the sauna society about the hygiene in the sauna while wearing a bathing suit, we have no scientific proof for this claim. These are basic reasons against wearing a bathing suit, we recommend not using a bathing suit, but rather having a towel lightly wrapped around your body.

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  17. I have noticed that only one heating coil in our heater is lighting up, and it (Sauna) takes forever to heat up. Is this normal?
    If only one heating coil is lighting up (turning red when heated) you should check if the heater is connected to the electrical outlet correctly. Sometimes the electrician wiring in the heater neglects to wire in all the coils, this will cause only one coil to heat up. You should also be sure that the sauna is wired in using a 240V one phase line or a 208V three phase line depending on your service. An American standard 120V line, will only work for the small 120V heaters. If you have 120V, you also have 240V, you just need to have the connections done correctly. If you still have a questions about this, please send us an e-mail. If you have the european 230V 50Hz service, please indicate this when ordering as these heaters are also available.

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  18. Do the pre-fab sauna's include a floor?
    Most of the pre-fab saunas come with a duckboard (check model) but not an actual full floor. When installing a sauna, you should have the space where you intend to install it either tiled or prepared in another fashion. Sauna bathing will inevitabily cause some water to splash, so you need to make sure your floor is ready for this type of use.

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